Let’s get you
playing again.

No games or a blank screen

Give the page a moment to finish loading. If the whole page remains blank, reload once and check whether another website loads. JavaScript must be enabled for gameplay. The game catalog and written guides are available without waiting for an account sign-in.

For a 3D game, try closing other demanding tabs or lowering its quality setting where offered. A browser or device without the necessary graphics support may still run simpler games such as Wordle or Square-It.

A room stops updating

Leave the original tab open and allow automatic reconnection. In The 100, use Retry connection if it appears. Check Wi-Fi or mobile data, then return to the same tab. Avoid clearing browser storage while trying to recover a room: it can erase the token identifying you as a player.

Keep one active tab per player. If you opened an invite on another browser or device, it may be treated as a new player. Ask the host to start a fresh room if the old one has expired. Most turn-based rooms are available for 24 hours; individual game rules describe any differences.

The room code does not work

Make sure you opened the correct game. Codes belong to that game, not to every room on the site. Use the host’s complete invite link if possible. Check for a mistyped character and join before the host starts, since some games close their lobby when a match begins.

No sound or microphone

Tap the game's sound control after interacting with the page. Browsers can block sound until that first interaction. Check device volume and the browser tab’s mute setting. Room voice chat is optional and separate from game sound: it requires microphone permission and a compatible network. You can keep playing with the microphone off.

My progress is missing

Local records belong to the browser and device where you played. Private browsing, clearing site data, or switching devices can remove or separate those records. Optional account history currently covers Quizzly; it does not sync every solo game's progress.

For account history, use the same sign-in method and account as before. Visit Your account for saved scores, profile controls, and account deletion.

Fullscreen on mobile

Fullscreen support varies by browser. Some phones keep browser controls visible even after a game requests fullscreen. For The 100, open the mobile web app and use your browser’s Add to Home Screen option if available. Its solo modes work offline after the app has loaded successfully once.

Details that help explain a bug

Keep the game name, device and browser, approximate time, and the steps immediately before the problem. Note whether the issue affects one player or everyone. A screenshot of the error can help, but remove private messages and do not share passwords, sign-in codes, or session tokens. Send those details to heylobuddy7@gmail.com, or see Contact for support and privacy requests.